| Nazwa | Client Experience Agent with Spanish (entry-level position) |
| Stanowisko | Client Experience Agent with Spanish (entry-level position) |
| Branża | Bankowość i finanse |
| Miejsce pracy | małopolskie Kraków |
| Rodzaj zatrudnienia | umowa o pracę |
| Opis oferty | Get to Know Us OANDA is a FinTech company that’s shaking things up. Wondering what FinTech means? Imagine going from renting movies at a store to streaming them instantly. In the world of finance, it’s about taking the old-school banks and bringing them into the digital era. We're using cool tech to transform how people deal with money & investment, making it more convenient and available to everyone. Like then when we put a currency converter online as the first. That’s right - we were doing digital finance before it was cool. If you want to use tech to make a real impact and be part of something game-changing, keep reading! Our Awards 2025: Best in Class - Mobile Trading Apps 2025: Investment Trends: Best Broker for ‘Overall Satisfaction’ 2024: Best Forex/CFD broker in AMER (winning for five years in a row!) 2023: Compare Forex Broker: Best US Forex Broker 2022: TradingView: Most Popular Broker Work, Learn, Grow You’ll be part of a global (Toronto, Krakow, Warsaw, Tokyo, Singapore) Client Experience Team that offers plenty of room for long-term growth. This is a chance to expand your skills and learn from experienced professionals while working on increasing OANDA's platform Customer satisfaction, reducing attrition, processing account opening, and funding requests on time. Your contributions will be key in shaping something truly impactful! We work in a hybrid model - we'd love to meet you in the office once a week. What You’ll Do? - Inform our Clients about OANDA's products, and help them understand how our products work and how to use them (live chat, phone and mail). - Provide basic login troubleshooting assistance to Clients having difficulty accessing the platform. - Maintain a well-developed working knowledge of the complete line of products and services offered by OANDA. - Promote positive Client relations with a can-do attitude, and willingness to always help. What Makes You a Good Fit? - Previous experience in client-facing roles e.g. in Customer Service or Sales area will be a plus (it's entry-level role). - Good knowledge of Polish, English and Spanish. - Ability to work the morning shift (8:00 a.m. - 4:00 p.m.). - Excellent communication skills and positive attitude. - Passionate about learning and striving to gain new knowledge about product and service changes. Why You’ll Love Working Here? - Year-End Performance Reward: we recognize and reward your hard work with yearly performance review and bonus. - The smooth start & solid career path. - Extra days off: take care of yourself with a Wellness Day and make a difference with Charity Days; we're all about doing good and feeling good. - Private Medical Care: we offer private healthcare, giving you a possibility to choose your own package of care. - Multisport Sports Card: unlock your fitness goals and get a sports card and explore a way more than just the gym. OANDA Global Corporation is a diverse and global team with offices around the world. We value the unique skills and experiences each individual brings to OANDA. We are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible. |
| Nr oferty | 21389 |
| Kontakt | Skontaktuj się z pracodawcą |
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