| Nazwa | Business Advisor with Norwegian |
| Stanowisko | Business Advisor with Norwegian |
| Branża | Administracja biurowa |
| Miejsce pracy | dolnośląskie Kraków |
| Rodzaj zatrudnienia | umowa o pracę |
| Opis oferty | YOUR TASKS Manage and resolve customer inquiries via phone and other channels of communication Troubleshoot issues and provide accurate, timely solutions Build and maintain strong relationships with customers Collaborate with internal teams to ensure efficient case resolution Identify recurring issues and contribute to process improvements and knowledge base updates Meeting quality, productivity, and timeline targets while ensuring accuracy in completed tasks Adhering to established policies, procedures, and compliance requirements to achieve a satisfactory audit rating YOUR PROFILE Strong communication & customer service skills Norwegian on C1 level Around 2 years of international contact centre experience Able to handle team queries, answer escalations from client and maintain documentation Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools WHAT YOU’LL LOVE ABOUT WORKING HERE Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport. Award-Winning Stability & Culture: Become part of an organization celebrated as "Top Employer Poland 2024" - in the audit our stable and supportive work environment scored 100%! Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. to apply send your cv via link: https://careers.capgemini.com/job/Krak%C3%B3w-Business-Advisor-with-Norwegian/1276631301/ or contact via e-mail: pola.kucharzyk@capgemini.com |
| Nr oferty | 21497 |
| Kontakt | Skontaktuj się z pracodawcą |
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