BIURO KARIER I WSPÓŁPRACY Z ABSOLWENTAMI

Strona główna Oferty pracy Oferta: Business Advisor with Finnish
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Oferta: Business Advisor with Finnish

NazwaBusiness Advisor with Finnish
StanowiskoBusiness Advisor with Finnish
BranżaAdministracja biurowa
Miejsce pracymałopolskie
Kraków
Rodzaj zatrudnieniaumowa o pracę
Opis ofertyYOUR TASKS
Manage and resolve customer inquiries via phone and other channels of communication
Troubleshoot issues and provide accurate, timely solutions
Build and maintain strong relationships with customers
Collaborate with internal teams to ensure efficient case resolution
Identify recurring issues and contribute to process improvements and knowledge base updates
Meeting quality, productivity, and timeline targets while ensuring accuracy in completed tasks
Adhering to established policies, procedures, and compliance requirements to achieve a satisfactory audit rating
YOUR PROFILE
Strong communication & customer service skills
Finish on C1 level
Around 2 years of international contact centre experience
Able to handle team queries, answer escalations from client and maintain documentation
Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools

to apply send your cv via link: https://careers.capgemini.com/job/Krak%C3%B3w-Business-Advisor-with-Finnish/1276636701/ or contact via e-mail: pola.kucharzyk@capgemini.com
Nr oferty21498
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