| Nazwa | Customer Care Specialist with Greek - Capgemini |
| Stanowisko | Customer Care Specialist with Greek |
| Branża | E-commerce |
| Miejsce pracy | małopolskie Kraków |
| Rodzaj zatrudnienia | umowa o pracę |
| Opis oferty | YOUR TASKS Manage and resolve customer inquiries via phone and email. Troubleshoot issues and provide accurate, timely solutions. Build and maintain strong relationships with customers. Collaborate with internal teams to ensure efficient case resolution. Maintain clear and accurate records of customer interactions. Identify recurring issues and contribute to process improvements and knowledge base updates. YOUR PROFILE Strong Communication & Customer Service Skills Fluent proficiency in Greek and English language (C1) At least 1 year of international customer service area. Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools, graduation must. Dedication to the customer experience with the ability to build and maintain strong relationships. Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns. WHAT YOU’LL LOVE ABOUT WORKING HERE Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports Card. Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details. Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy. to apply send your CV via link: https://careers.capgemini.com/job/Krak%C3%B3w-Customer-Care-Specialist-with-Greek/1219038901/ for contact: pola.kucharzyk@capgemini.com |
| Nr oferty | 21545 |
| Kontakt | Skontaktuj się z pracodawcą |
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