| Nazwa | Junior Customer Support Specialist (with Italian) - Capgemini |
| Stanowisko | Junior Customer Support Specialist (with Italian) |
| Branża | Bankowość i finanse |
| Miejsce pracy | małopolskie Kraków |
| Rodzaj zatrudnienia | umowa o pracę |
| Opis oferty | Your role You’ll join a dynamic team dedicated to providing top-notch customer service. In this role, you will be part of an international environment where every interaction matters. We pride ourselves on being fast, collaborative and innovative - always ready to turn challenges into opportunities. Your tasks Manage and resolve customer inquiries via phone and email. Troubleshoot issues and provide accurate, timely solutions. Build and maintain strong relationships with customers. Collaborate with internal teams to ensure efficient case resolution. Maintain clear and accurate records of customer interactions. Identify recurring issues and contribute to process improvements and knowledge base updates. Your profile Advanced level of English and Italian, with excellent written and verbal communication, listening, and comprehension skills. Strong communication and customer service skills. Motivation to grow in an international contact center environment. Practical knowledge of Excel and other Microsoft Office tools. Proven problem-solving abilities, with the capacity to work independently, prioritize tasks, and make sound decisions. Strong commitment to customer experience, with a demonstrated ability to build lasting relationships and adapt to change. Bachelor’s degree or a student status. to apply send your CV via link: https://careers.capgemini.com/job/Krak%C3%B3w-Junior-Customer-Support-Specialist-%28with-Italian%29/1392734633/ for contact: pola.kucharzyk@capgemini.com |
| Nr oferty | 21672 |
| Kontakt | Skontaktuj się z pracodawcą |
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